Rooms FAQs

The Norwich City School District mobile app is the go-to place for district and school events, alerts, documents, and staff directories. Families can also access Rooms here to communicate with your child's teacher. This page is designed to provide you with resources to understand how to use it and troubleshoot problems that may arise.

Rooms is a part of the Norwich City School District mobile app and is a secure communication portal for you and your child's teacher. To use this feature, please tap Rooms in the bottom right corner of the app. Then, you will sign in with the email address you provided in SchoolTool. If there are problems with signing in, you can request a Guardian Invite from your child's teacher. You will receive a Magic Code and a Student ID that allows you to connect with your child's account.

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FAQs

Where can I download the app?

Download for Android https://bit.ly/3wvzAty

Download for iPhone https://apple.co/3hOie7a

I'm having a lot of difficulty logging into the app. I'm not sure what email address I used. What should I do?

Use the button below to contact us. We can give you the email address connected to your name. If needed, we can give you another way to log into Rooms.

Can I communicate with my child's teacher using a browser? I would rather use a computer.

Sure! Families can log in to edurooms.com on a web browser.

I forgot my password. What should I do?

Use this link to reset your password.

I get an error when trying to send a message. How can I fix this?

Remove the Norwich city School District app and reinstall it, then log back in. If you're using edurooms.com, clear your browser's cache, close the browser, then open it and try again.

I have a question that's not answered here. What should I do?

Contact your building's main office by calling 607-334-1600:

Stanford Gibson: ext. 4251

Perry Browne: ext. 3153

Middle School: ext. 2001

High School: ext. 1036